Call recordings

A really simple rule of thumb – if you keep call recordings expect a data subject to want to have a copy. If you don’t want them to have a copy – destroy the recording at the appropriate time. Of course, never destroy the recording when someone asked for it – that might force the … Read more

COVID hid a lot of things

There had to be a lot of leeway on the ground for staff that physically had to be there all the time and the job could be done no other way. That meant we took a blind-eye to some things recognising that some rules would be a hindrance if they were strictly enforced. That was … Read more

What I believe…

is not the same as what the law says or was meant to say. I still make use of some advice which said “if it did not say it you cannot imply it” or as Judge Judy said “If it is not in the four corners of this piece of paper it does not exist”.

What people want…

… is not always what they can have, especially when they are using legislation to try and get what they want. That is especially true of FOI – there are checks and balances and they are there for a reason.

Respect for the deceased

What a lot of people do not realise is that once someone dies the law and processes do not join up and at times contradict each other. If I had my way, there would be the Data Protection Act (Living) and Data Protection Act (Deceased).

Would I be a GP DPO?

Simple answer Yes – complex answer the marketplace is artificially priced at a low level that realistically cannot survive. Each Practice should be charged at £2500+ and not the current £350 inclusive of VAT if you are lucky.