You have to make a decision…

…and stand by it. With a lot to do with data protection you are not going to make everyone happy. The more complicated the organisation that you support, the more that shades of gray apply because the legislation does not really say what is right or wrong, more what you have to consider and then … Read more

Data Quality (and it is important)

Have seen a few cases in the last few months where someone contacts their GP for a prescription or an appointment only to be told that they have been deregistered as the Practice had been told they had moved. It has happened twice in the last 12 months to the same person. It is happening … Read more

Fine v Reputational Damage

The ICO continues to argue that it will not fine public sector organisations for major data breaches and that reputational damage will be a driver for improvement. As many people are saying, the problem is that if you have no choice but to use that organisation then they could lose all your data and their … Read more

Staff Subject Access Requests – you do not need to take a sledgehammer to crack a nut

I have to deal with Subject Access Requests (SAR) from members of staff across NHS organisations – where you receive one, you generally know they have issues with their employer. You also know that you are likely to receive a separate Freedom of Information Request (FOI) asking for copies of policies, procedures, certain decision making … Read more

Dinosaurs still exist

Not the royal family as some people believe but those people whose ways of managing things border on bullying, undermining people and generally have a world view that people or the organisation they work for exist to promote them. Credit to the person that wrote this and making things so clear/I will be using every … Read more

EIR…

…Environmental Information Regulations, the misunderstood cousin to the Freedom of Information Act (FOI). Coming out of the FOI24 conference I think a lot of people are going to try and understand them more. especially where the Information Commissioner is trying to get improvements in understanding across the public sector. EIR and FOI requests are not … Read more

All research is in the public interest…

…not really and that is why a lot of research has to have ethics approval. Don’t get me wrong, research should be pushing the boundaries but history has shown that what may be acceptable research to some as just “pure science” may challenge the moral and ethical values of others. That is why when dealing … Read more