Can people control their lives using UK GDPR?

The simple answer is NO and one of the biggest misrepresentations over the last six years is that it has been portrayed that way. Yes, it provides rights to individuals but it also gives rights to the organisations implementing UK GDPR. No-one has absolute control over how their data is collected, used or shared and … Read more

There is so much knowledge and experience being lost…

…and NHS organisations seem to be accepting it as one of those things despite the impact on services. It is becoming painfully obvious that resources are being wasted because staff are having to fight the system rather than the system supporting them to do their job. There are so many fortress mentalities developing that it … Read more

Do Integrated Care Boards Work?

Integrated Care Boards (ICB’s) were created from the old Clinical Commissioning Groups who were created from the old Primary Care Trusts, with the latter being seen to be delivering services. The change in responsibilities mean that over time the role has moved from doing to more directing, which means that when it comes to business … Read more

So is the NHS going to change?

Read/skimmed the new Darzi report and it is not saying anything that is a real surprise. The real surprise will be if the government can make changes without making things worse. There is a lot of wasted time in the NHS where the focus is on picking up the pieces rather than making sure that … Read more

Do you always need a data sharing agreement?

The simple answer is No – sometimes they confuse things even further, especially when you are providing joint care and needing to access other organisations systems. A simple Standard Operating Procedure (SOP) and a strong Starters, Movers and Leavers process owned between organisations can be enough.

DSPT 2024/25…

…has now been launched and I think that NHSE has undersold the step change that is needed to comply with it. It is a totally different way of looking at things and there has to be a lot more senior management involvement and sign off. In reality if you are a Tier One organisation, you … Read more

A lot of people are very reasonable…

…when something goes wrong they are not after compensation but just want the opportunity to have things put right. Maybe if we started off on that basis a lot of complaints would not progress further and service users would really start to be seen as stakeholders. Let’s be honest – a lot of NHS users … Read more