Ok – it has been going on for the last few months and June is now submission time.
There will be some interesting tweaks in 2024/25 but the key message has to be this is business as usual.
Just like FOI or SAR, DSPT returns are business as usual.
Workloads may be increasing but this is where you have to become more efficient and work SMART.
Not that I am looking at robotic processes or using some of the various workflow software out there – more that the lessons learnt from them need. to be included in basic working practice.
You can tell when workflow software is involved and that starts to depersonalise things.
End clients need to know that you as the person they have employed have dealt with queries they have raised.