…but it does not feel that it was enough. I am even getting to the stage of having to make voice notes linked to key conversations and actions just to keep track on what is going on. Probably should have done it years ago but there is a point where you want to trust the … Read more
…and NHS organisations seem to be accepting it as one of those things despite the impact on services. It is becoming painfully obvious that resources are being wasted because staff are having to fight the system rather than the system supporting them to do their job. There are so many fortress mentalities developing that it … Read more
Integrated Care Boards (ICB’s) were created from the old Clinical Commissioning Groups who were created from the old Primary Care Trusts, with the latter being seen to be delivering services. The change in responsibilities mean that over time the role has moved from doing to more directing, which means that when it comes to business … Read more
So long as public sector organisations believe that there are no consequences to data protection infringement, then they will not invest in the staff or systems to ensure that the information they use and hold is accurate, secure and shared as needed rather than shared because it is easier not to share. Even a £250k … Read more
Read/skimmed the new Darzi report and it is not saying anything that is a real surprise. The real surprise will be if the government can make changes without making things worse. There is a lot of wasted time in the NHS where the focus is on picking up the pieces rather than making sure that … Read more
The simple answer is No – sometimes they confuse things even further, especially when you are providing joint care and needing to access other organisations systems. A simple Standard Operating Procedure (SOP) and a strong Starters, Movers and Leavers process owned between organisations can be enough.
… the technical one that only the geeks read and understand and the non-technical one that is designed for the non-geeks and is in plain English. At lot of time and effort is getting wasted on discussions where everyone is right but trying to get a consensus opinion. @151024 I have started looking at a … Read more
…has now been launched and I think that NHSE has undersold the step change that is needed to comply with it. It is a totally different way of looking at things and there has to be a lot more senior management involvement and sign off. In reality if you are a Tier One organisation, you … Read more
…when something goes wrong they are not after compensation but just want the opportunity to have things put right. Maybe if we started off on that basis a lot of complaints would not progress further and service users would really start to be seen as stakeholders. Let’s be honest – a lot of NHS users … Read more
…is always needed but it needs to be balanced out with keeping knowledge in the organisation. Some changes can go so far that you end up having to reinvent everything simply because change was made for the sake of change.