You notice it when staff cannot put letters in an envelope properly and the subject heading is clear for all to see. The recent data breach at University of Derby was totally avoidable as the redundancy letters were being put in the post.
Very definitely harder. Staff are stepping up but I do not believe that senior management or the organisation itself is stepping up. So long as IG remains a “hidden service” it will get worse in the same way that so long as NHS organisations do not understand their responsibilities around Subject Access Requests or FOI
It would probably be “Wait a while”. At the moment as a career it is being ignored with workload and complexity increasing but an unwillingness to see that the alternatives would be a lot more expensive.
…it will be chaos, crisis and confusion for a while.
…and we knew that it would happen. Staff have been stuck in complaints processes for so long that they no longer are prepared delays or you saying that getting them what they want could take months. Do I believe that all staff complaints are justified? Absolutely No because when you are forced to read through
Any decent Data Protection Officer or GDPR “consultant” should be able to tell you that. If they cannot, then find someone else as quickly as possible because otherwise you are going to spend a lot of money very quickly and find that it is wasted.
AI has its place and that is clear because we all need an edge. It is also clear that AI is loved or loathed. I have also dealt with my first query which was “I need xxx system that is not dependent on AI” so once all the hype Once the hype has gone there
It is the simplest description – a lot of positive soundbites coming through but they cannot hide the negativity linked to job losses, lack of money for systems that replace staff and the general overall confusion. The new NHS is not going to be staff or user friendly – the drive for “efficiency” is overriding
…is well meaning but a disaster already. Nobody seemed to have thought through that the number of times that you may have to prove who you are and your age, dependent on who may be operating a site, may mean that your identity data is at greater risk. I am having to work through the
and there is a lot of tension in the air linked to the level of work coming through the system and the lack of resources. The NHS is going to find out the hard way that the focus on change at the expense of everything else, including basic legal compliance is going to catch up