GRG blog

NHS staff related SAR are hell…

…and we knew that it would happen. Staff have been stuck in complaints processes for so long that they no longer are prepared delays or you saying that getting them what they want could take months. Do I believe that all staff complaints are justified? Absolutely No because when you are forced to read through

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GDPR is not the be all and end all

Any decent Data Protection Officer or GDPR “consultant” should be able to tell you that. If they cannot, then find someone else as quickly as possible because otherwise you are going to spend a lot of money very quickly and find that it is wasted.

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AI, AI or not to AI

AI has its place and that is clear because we all need an edge. It is also clear that AI is loved or loathed. I have also dealt with my first query which was “I need xxx system that is not dependent on AI” so once all the hype Once the hype has gone there

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The NHS is depressing

It is the simplest description – a lot of positive soundbites coming through but they cannot hide the negativity linked to job losses, lack of money for systems that replace staff and the general overall confusion. The new NHS is not going to be staff or user friendly – the drive for “efficiency” is overriding

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The Online Safety Act…

…is well meaning but a disaster already. Nobody seemed to have thought through that the number of times that you may have to prove who you are and your age, dependent on who may be operating a site, may mean that your identity data is at greater risk. I am having to work through the

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Seems like a lot of people are getting very nervy…

and there is a lot of tension in the air linked to the level of work coming through the system and the lack of resources. The NHS is going to find out the hard way that the focus on change at the expense of everything else, including basic legal compliance is going to catch up

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The new theme at the moment is what happens after death

We know a lot about what happens to information about the living but what happens to information about the deceased is still very vague, especially where people need to access it for very legitimate reasons. Staff do not have the skills or knowledge to understand what applies and the terminology that has to be used

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Our blog is designed to promote discussion and to allow the reader to come to their own conclusion. That means some statements will be confrontational and challenging.

Ultimately IG is challenging and the easy answers are not always the best answers. We look forward to your feedback and comments.

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