With government announcements linked to getting staff levels back to pre-pandemic levels and the increasing use of AI, people/service users are going to start noticing that the quality of the service they receive (and generally by quality I mean “good decisions”) may be inconsistent or basically just bad. That is because the people that can … Read more
There are a few people that have started to announce that they are retiring/moving on plus there are changes where roles do not look like they are being replaced. At a point where the NHS needs to change at speed, losing those people are not going to help because what they know will help facilitate … Read more
I do not think there will be massive changes with legislation – I think that organisations will be getting tighter with their money though and companies are going to be daring to look at increasing their rates. We will not be increasing rates but doubling down on efficiency and making sure that responses are meaningful … Read more
We deal with real life and as I said to someone today linked to the NHS “We deal with anything from pre-birth to post death and everything in-between.” History matters because sometimes you need to know historical context to an answer, especially given that people can live into their 90’s and beyond.
For two reasons: The moment you start saying ‘You have to do it my way” is the moment that you are part of the organisation you support and have an invested/controlling interest in the organisation. It is a fine balance when trying to do it but if you are trying to be objective there will … Read more
…there are some jobs that I cannot do in twelve weeks. To keep your reputation the only thing that you can do is turn certain jobs or requests to bid down.
…but no gritters and it looks like the public sector has sleep walked into what could be a hard winter. You have to question whether they understand what business as usual means at known times of the year.
With increasing expectations around data protection/GDPR/IG maturity, the simple answer is Yes. IG teams cover everything from pre-birth to post death and everything in between plus need to be involved in almost every data sharing activity/data use activity within an organisation, especially within the public sector. “Involved” could just include have you sought advice – … Read more
No – because the time it goes live it is likely to be out of date already, both in terms of technology and record keeping requirements.
You say No when they are enjoying an argument more than trying to work with you to get an answer. After today, unfortunately one person is going to find that when they said “leave me alone” after hearing something that they did not want to hear, that is exactly what is going to happen. It … Read more