We know a lot about what happens to information about the living but what happens to information about the deceased is still very vague, especially where people need to access it for very legitimate reasons. Staff do not have the skills or knowledge to understand what applies and the terminology that has to be used … Read more
…some Trusts are struggling to pay staff at the end of the month, some have start paying invoices late and some are creating brand new equipment coming their way but cannot afford to set it up or run it. It would have been more realistic if the government had said “This is what we know … Read more
It is a question that has to be asked because I have noticed that NHS staff involved in commissioning new services are looking for cheaper alternatives than themselves or reduction in costs over a period of time when they know that inflation is increasing prices. There is an us and them situation developing where the … Read more
With government announcements linked to getting staff levels back to pre-pandemic levels and the increasing use of AI, people/service users are going to start noticing that the quality of the service they receive (and generally by quality I mean “good decisions”) may be inconsistent or basically just bad. That is because the people that can … Read more
There are a few people that have started to announce that they are retiring/moving on plus there are changes where roles do not look like they are being replaced. At a point where the NHS needs to change at speed, losing those people are not going to help because what they know will help facilitate … Read more
I do not think there will be massive changes with legislation – I think that organisations will be getting tighter with their money though and companies are going to be daring to look at increasing their rates. We will not be increasing rates but doubling down on efficiency and making sure that responses are meaningful … Read more
We deal with real life and as I said to someone today linked to the NHS “We deal with anything from pre-birth to post death and everything in-between.” History matters because sometimes you need to know historical context to an answer, especially given that people can live into their 90’s and beyond.
For two reasons: The moment you start saying ‘You have to do it my way” is the moment that you are part of the organisation you support and have an invested/controlling interest in the organisation. It is a fine balance when trying to do it but if you are trying to be objective there will … Read more
…there are some jobs that I cannot do in twelve weeks. To keep your reputation the only thing that you can do is turn certain jobs or requests to bid down.
…but no gritters and it looks like the public sector has sleep walked into what could be a hard winter. You have to question whether they understand what business as usual means at known times of the year.