Curtiss Green

It is the simplest description – a lot of positive soundbites coming through but they cannot hide the negativity linked to job losses, lack of money for systems that replace staff and the general overall confusion. The new NHS is not going to be staff or user friendly – the drive for “efficiency” is overriding … Read more

…is well meaning but a disaster already. Nobody seemed to have thought through that the number of times that you may have to prove who you are and your age, dependent on who may be operating a site, may mean that your identity data is at greater risk. I am having to work through the … Read more

and there is a lot of tension in the air linked to the level of work coming through the system and the lack of resources. The NHS is going to find out the hard way that the focus on change at the expense of everything else, including basic legal compliance is going to catch up … Read more

We know a lot about what happens to information about the living but what happens to information about the deceased is still very vague, especially where people need to access it for very legitimate reasons. Staff do not have the skills or knowledge to understand what applies and the terminology that has to be used … Read more

…some Trusts are struggling to pay staff at the end of the month, some have start paying invoices late and some are creating brand new equipment coming their way but cannot afford to set it up or run it. It would have been more realistic if the government had said “This is what we know … Read more

It is a question that has to be asked because I have noticed that NHS staff involved in commissioning new services are looking for cheaper alternatives than themselves or reduction in costs over a period of time when they know that inflation is increasing prices. There is an us and them situation developing where the … Read more

With government announcements linked to getting staff levels back to pre-pandemic levels and the increasing use of AI, people/service users are going to start noticing that the quality of the service they receive (and generally by quality I mean “good decisions”) may be inconsistent or basically just bad. That is because the people that can … Read more

There are a few people that have started to announce that they are retiring/moving on plus there are changes where roles do not look like they are being replaced. At a point where the NHS needs to change at speed, losing those people are not going to help because what they know will help facilitate … Read more

I do not think there will be massive changes with legislation – I think that organisations will be getting tighter with their money though and companies are going to be daring to look at increasing their rates. We will not be increasing rates but doubling down on efficiency and making sure that responses are meaningful … Read more

We deal with real life and as I said to someone today linked to the NHS “We deal with anything from pre-birth to post death and everything in-between.” History matters because sometimes you need to know historical context to an answer, especially given that people can live into their 90’s and beyond.